Welcome to London Bridge College!

We are excited that you have enrolled to LBC online program.  London Bridge College team is committed to high quality interactive and engaging lessons with the support you need in order to achieve your best outcome.

By choosing London Bridge College, your course delivery will be the traditional British further education through a completely digital learning experience. Bringing together the best aspects of high-quality learning from a trusted and established London based college to an online and digital audience through well planned, engaging and meaningful e-learning.

We know that the notion of ‘classroom’ no longer refers to a physical location and we know that students can learn from an environment they are comfortable in, where they feel supported and have meaningful material to engage with. The sense of a learning community is very much maintained at London Bridge, harnessing the power of digital; through tutor and assessor engagement, through learner collaboration tasks and live seminars.

This student handbook, sets forth the general administrative policies, procedures, and benefits of being an online student with 24/7 access to your coursework. In addition, the handbook will guide you through the steps needed in order to start your course.

Please read this handbook carefully to ensure that you comprehend what London Bridge Colleges’ policies, procedures and expectations are from learners. Should you have any further inquiries please contact us at info@londo-bridge-college.co.uk

Following are useful links for online learning and London Bridge College policies and procedures.

  1. Effective online learning tips
  2. How to use Moodle
  3. Plagiarism fact sheet


Recognition of prior learning  policy 

RPL is a method of assessment (leading to the award of credit) that considers whether a learner can demonstrate that they can meet the assessment requirements for a unit through the knowledge, understanding or skills that they already possess and so, do not need to develop these through a course of learning.

It enables the recognition of achievement from a range of activities using any valid assessment methodology.  Provided that the assessment requirements of a given unit or qualification have been met, the use of RPL is acceptable for accrediting a unit, units or a whole qualification.  Evidence of learning must be both valid and reliable.

RPL policy and procedure 


All students will have to produce a portfolio of evidence. For each unit of work, you will be given a series of tasks to complete and an assessment grid that will identify what you have to do to achieve a particular grade. Your work will be checked against the grid.

Your Assessor will provide feedback and a decision on each assessment at the end of each assignment. Feedback will be provided remotely via Moodle when evidence that has been submitted has been marked against the criteria.

Assessment Policy and procedure

Fair Assessment

We are committed to achieving equality of opportunity at each stage of the assessment process. We aim to ensure that the assessment requirements and methods used within our qualifications are sufficiently flexible to enable the widest range of learners to fairly and reliably demonstrate competence.

We do however need to ensure that the assessment arrangements we allow are fair, reliable and do not give learners an unfair advantage either real or perceived.

Learners may have particular assessment requirements for a number of reasons, including:

  • being unable to complete standard practical and written tasks through temporary or permanent disability;
  • being unable to complete standard written tasks through temporary or permanent disability learning needs;
  • being unavailable through illness or injury to attend scheduled practical assessments;
  • being unable to effectively demonstrate practical assessments through illness or injury.

If learners believe that there are reasons why they might find it difficult to show competence through the methods proposed they should discuss what alternatives might be available with their Tutor.

Reasonable adjustments to accommodate particular assessment requirements must be approved prior to the assessment taking place. Requests should be submitted in strictest confidence to the tutor who will ensure this request is confident. The Appeals Procedure should be followed to appeal any decision made in relation to a request.

Appeals policy and procedure

If you are unhappy with an assessment decision, you have the right to appeal.

The appeals procedure has four stages. To make an appeal you must start with the first stage and only progress through the other stages if you are not satisfied with the outcome of each one in turn.

The appeals policy and procedure explains the appeals process should you have any concerns regarding the marking procedure of your assignment.

Appeals policy and procedure

Intellectual property and copyright policy

This policy outlines good practice on intellectual property rights.

IP Policy

Plagiarism and malpractice

Any work that has been copied from the Internet, books, magazines, including work that has been published or not, MUST  be clearly identified as such by being placed inside quotation marks and a full reference to the source MUST  be provided.

Please refer to the learner plagiarism and malpractice policy and procedure that you may find here

Learner Plagiarism and or malpractice policy

Equality and Diversity

We aim for equality of opportunity in employment and service delivery. Our commitment to equality of opportunity covers all stages of the program, from recruitment and initial assessment to training, assessment, support and achievement.

We aim to ensure that learners on our programs do not receive less favourable treatment on the grounds of sex, marital status, disability, race, colour, nationality, ethnic origin, religion or belief, age, sexual orientation or dependents, or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified. If you believe you have been treated unfairly during any stage of the program, we would urge you to discuss your concerns with your tutor.

Equal Opportunities Policy 

Health and Safety

London Bridge College is committed to ensuring the health, safety, and welfare of our learners.

All learners must have due regard for Health & Safety regulations both for themselves and for other persons who may be affected by their actions.

Please click on the following to further read about our health and safety policy.

Health and e-safety policy


Using PCs and mobile phones has become an everyday part of work and life. It is important that you follow the rules and guidelines below to ensure your safety, including the avoidance of cyberbullying or harassment, and to ensure Data Protection and the security of other sensitive or confidential personal or organisational/business information.

E- safety tips here


Safeguarding is a term used to describe the duties and responsibilities that those providing education and training have to carry out to protect individuals from harm. The objectives of safeguarding arrangements are to:

  • provide a safe environment to learn in
  • take appropriate action to ensure that learners are kept safe at home
  • identify and support any young or vulnerable learners suffering, or likely to suffer any 
significant harm or abuse can take a number of forms including :
  • Physical, emotional or sexual abuse
  • Financial, money or material abuse
  • Discrimination
  • Neglect

Useful contacts 

Should you have any further concerns or have any matters you would like to raise please follow the following procedure complaints policy and procedure 

While we want you to have a successful and enjoyable time on your programme we recognise that there are times when some individuals may need some advice and support for issues of a more personal nature.

We have included a list of some useful contact numbers for organisations that can offer confidential advice, counselling and information.

Please click here to access the list